Questions
Care and frequently asked questions
What people ask us most, in a few words.
Caring for your piece
How do I care for it?
Wash it with care and avoid taking it from cold to heat suddenly.
Why is there a fine network in the glaze?
Each handmade glaze has a life of its own: sometimes a fine network appears in the glaze. It is part of the piece.
What is the golden proportion in a cup?
It is the proportion by which the master calculates every measure of the piece and every pattern. Read it in his own words in The proportion.
Orders and payments
What if a piece breaks?
We repeat the model; it will be from the same family, not a copy.
How do I pay?
By bank transfer, Yape or Plin.
Rental
How does the rental work?
You choose the case, the date and the pieces; we tell you the availability.
Workshops
Do I need experience?
No.
Where is the workshop in Lima?
In a shared workshop in Lima: workshop address.
Shipping
Do you ship outside Lima?
Yes, across Peru. We'll explain the shipping on WhatsApp.
Another question?